We are committed to ensuring a high standard of service and participant satisfaction for all our conferences. Refunds for event registrations are subject to the following conditions: Registrations cancelled at least 30 days before the conference date are eligible for a full refund, less any applicable bank charges, telegraphic transfer (TT) fees, and related transaction costs, all of which shall be borne by the payer. Cancellations made between 15 and 29 days before the event may be eligible for a 50% refund, subject to the aforementioned charges. Regrettably, no refunds will be issued for cancellations made within 14 days of the conference date or for non-attendance.

If a participant is unable to attend, registration may be transferred to another individual, provided written notification is submitted at least 7 days before the event.

All requests for refunds or registration transfers should be submitted via email to [email protected] and must include the participant’s full name, order or registration details, and the reason for cancellation.